The Better Business Bureau is offering a 2 hour workshop on Outstanding Customer Service; How to Exceed Customer Expectations. This course is excellent for frontline staff as well as all internal employees. It covers basic techniques in customer service attitudes, speaking styles and positive vs. negative communications and feelings. It is a fun and exciting training course and is very interactive! The participants will laugh, have fun, learn something new and be reminded of something they may have forgotten in dealing with the public.
Opportunities are on a first come first serve basis and space is limited. So advise of your plans to attend ASAP.
Tuesday Aug 2, 2011
8:30 AM - 10:30 AM CDT
August 02, 2011 8:30 - 10:30
Goodlettsville Chamber office 117 North Main Street
Cham,ber members $25 per person
Non-members $35 per person
Kimberly Lynn
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Printed courtesy of www.goodlettsvillechamber.com – Contact the Goodlettsville Chamber of Commerce for more information.
100 North Main Street, Suite D, Goodlettsville, TN 37072 – 615-859-7979 – info@goodlettsvillechamber.com